

- Fitbit connect not working how to#
- Fitbit connect not working install#
- Fitbit connect not working software#
- Fitbit connect not working Bluetooth#
Fitbit connect not working Bluetooth#
There could be a hardware problem with your iPhone’s Bluetooth antenna. However, if your iPhone isn’t connecting to any Bluetooth devices, reach out to Apple support first. If your iPhone isn’t having issues connecting to other Bluetooth devices, we recommend reaching out to Fitbit support first. When two devices from different manufacturers aren’t working together, those manufacturers will typically point the finger at each other. If you’ve followed all the steps above and your iPhone still won’t connect to your Fitbit, it’s time to contact Apple or Fitbit support. You should receive a message asking you to allow your iPhone to pair to your Fitbit. Now that you’ve forgotten your Fitbit on your iPhone, open the Fitbit app and begin the setup process.

Then, scroll down and tap Forget This Device. Tap the Information button to the right of your Fitbit under My Devices. It’ll be as if you were pairing them for the first time. This will give your iPhone and your Fitbit a completely fresh start. If your iPhone still can’t find your Fitbit, try forgetting it as a Bluetooth device and setting it up like new.

Fitbit connect not working how to#
Check out Fitbit’s article to learn how to restart your specific model. The way to restart a Fitbit varies from model to model, and some require that your Fitbit be plugged in first. Wait 30–60 seconds before turning your iPhone on again. Swipe the red and white power icon from left to right to shut down your iPhone. If your iPhone has a Home button, just press and hold the power button until slide to power off appears. To restart your iPhone, simultaneously press and hold the side button and either volume button until slide to power off appears on the screen.
Fitbit connect not working software#
Restarting your devices can fix a variety of small software issues and give them a fresh start. If you’re still running into problems and your iPhone won’t connect to your Fitbit, then you might need to restart both.
Fitbit connect not working install#
Tap Download and Install or Install Now if an iOS update is available. Open Settings and tap General -> Software Update. It’s also a good idea to see if your iPhone is up to date, as outdated software can cause a variety of different problems. Scroll down to the Updates section, then tap Update to the right of the Fitbit app if one is available. Sometimes your iPhone can’t find your Fitbit because you haven’t installed the most up-to-date version of the Fitbit app. To check for an app update, open the App Store and tap the Account icon in the upper right-hand corner of the screen. Reopen the Fitbit app and try pairing it to your iPhone again. If your iPhone doesn’t have a Home button, swipe up from the bottom to the center of the screen. Finally, swipe the Fitbit app up and off the top of the screen. Double-press the Home button, if your iPhone has one. The first step is to open the app switcher. Similar to resetting the Bluetooth connection, this will reset the Fitbit app and give it a fresh start. Resetting your Bluetooth connection is one way to troubleshoot, but if this doesn’t work, try closing and reopening the Fitbit app. Wait a few seconds, then tap the switch a second time to turn Bluetooth on again. Tap the switch at the top of the screen to turn off Bluetooth. This will reset the connection and hopefully allow your Fitbit to connect. If your iPhone still can’t find your Fitbit, try turning Bluetooth off and back on again. If it is, tap the information button (blue i inside of a circle), then tap Disconnect. In Settings -> Bluetooth, check to see if your iPhone is connect to any other devices. Connecting to multiple Bluetooth devices simultaneously can interfere with your iPhone’s ability to pair with your Fitbit. It’s also important make sure your iPhone isn’t connected to any other Bluetooth devices. Make sure the switch next to Bluetooth at the top of the screen is on. Bluetooth is the technology your iPhone uses to wirelessly connect to other devices. Open Settings and tap Bluetooth.
